Privacy Policy of onhighstreet.co.uk

Onhighstreet.co.uk collects some Personal Data from its Users.

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Owner and Data Controller

Last Updated On 15-Mar-2022 
Effective Date 15-Mar-2022

This Privacy Policy describes the policies of ONLINE SHOP CATALOGUE LTD (10544609), 432 Nottingham one, England NG1 7HT, United Kingdom of Great Britain and Northern Ireland (the), email: info@onhighstreet.com, phone: 07888708880 on the collection, use and disclosure of your information that we collect when you use our website ( onhighstreet.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Owner contact email: info@onhighstreet.com

Types of Data collected

Among the types of Personal Data that onhighstreet.co.uk collects, by itself or through third parties, there are: Usage Data; Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); first name; last name; email address; phone number; payment info; purchase history; billing address; shipping address; User ID; profile picture; date of birth; geography/region; country; city; password.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using onhighstreet.co.uk.
Unless specified otherwise, all Data requested by onhighstreet.co.uk is mandatory and failure to provide this Data may make it impossible for onhighstreet.co.uk to provide its services. In cases where onhighstreet.co.uk specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.
Any use of Cookies – or of other tracking tools – by onhighstreet.co.uk or by the owners of third-party services used by onhighstreet.co.uk serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through onhighstreet.co.uk and confirm that they have the third party’s consent to provide the Data to the Owner.

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  1. INFORMATION WE COLLECT:

    We will collect and process the following personal information about you:

    1. Name
    2. Email
    3. Mobile
    4. Social Media Profile
    5. Address
    6. Work Address
    7. Payment Info

Mode and place of processing the Data

  1. HOW WE COLLECT YOUR INFORMATION:

    We collect/receive information about you in the following manner:

    1. When a user fills up the registration form or otherwise submits personal information
    2. Interacts with the website
    3. From public sources

Methods of processing

 

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification, or unauthorised destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of onhighstreet.co.uk (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
  • processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organisation governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or enquire with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

  • Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
  • Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Displaying content from external platforms, Content performance and features testing (A/B testing), Advertising, Analytics, Handling payments, Platform services and hosting and Registration and authentication.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

  • AdvertisingThis type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on onhighstreet.co.uk, possibly based on User interests.
    This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
    Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside onhighstreet.co.uk. For more information, please check the privacy policies of the relevant services.
    Services of this kind usually offer the possibility to opt out of such tracking. In addition to any opt-out feature offered by any of the services below, Users may learn more on how to generally opt out of interest-based advertising within the dedicated section “How to opt-out of interest-based advertising” in this document.Query Click (Query Click Limited)Query Click is an advertising service provided by Query Click Limited.Personal Data processed: Tracker; Usage Data.Place of processing: United Kingdom – Privacy Policy.Google Ad Manager (Google Ireland Limited)Google Ad Manager is an advertising service provided by Google Ireland Limited that allows the Owner to run advertising campaigns in conjunction with external advertising networks that the Owner, unless otherwise specified in this document, has no direct relationship with.
    In order to understand Google’s use of Data, consult Google’s partner policy.
    This service uses the “DoubleClick” Cookie, which tracks use of onhighstreet.co.uk and User behaviour concerning ads, products and services offered.Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy.Google AdSense (Google Ireland Limited)Google AdSense is an advertising service provided by Google Ireland Limited. This service uses the “DoubleClick” Cookie, which tracks use of onhighstreet.co.uk and User behaviour concerning ads, products and services offered.
    Users may decide to disable all the DoubleClick Cookies by going to: Google Ad Settings.In order to understand Google’s use of data, consult Google’s partner policy.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy – Opt Out.
  • AnalyticsThe services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.Google Analytics (Google Ireland Limited)Google Analytics is a web analysis service provided by Google Ireland Limited (“Google”). Google utilises the Data collected to track and examine the use of onhighstreet.co.uk, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualise and personalise the ads of its own advertising network.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy – Opt Out.Google Analytics Demographics and Interests reports (Google Ireland Limited)Google Analytics Demographics and Interests reports is a Google Advertising Reporting feature that makes available demographic and interests Data inside Google Analytics for onhighstreet.co.uk (demographics means age and gender Data).Users can opt out of Google’s use of cookies by visiting Google’s Ads Settings.Personal Data processed: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example).Place of processing: Ireland – Privacy Policy – Opt Out.Google Analytics Advertising Reporting Features (Google Ireland Limited)Google Analytics on onhighstreet.co.uk has Advertising Reporting Features activated, which collects additional information from the DoubleClick cookie (web activity) and from device advertising IDs (app activity). It allows the Owner to analyse specific behaviour and interests Data (traffic Data and Users’ ads interaction Data) and, if enabled, demographic Data (information about the age and gender).Users can opt out of Google’s use of cookies by visiting Google’s Ads Settings.Personal Data processed: Tracker; unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); various types of Data as specified in the privacy policy of the service.Place of processing: Ireland – Privacy Policy – Opt Out.
  • Content performance and features testing (A/B testing)The services contained in this section allow the Owner to track and analyse the User response concerning web traffic or behaviour regarding changes to the structure, text or any other component of onhighstreet.co.uk.Google Optimize (Google Ireland Limited)Google Optimize is an A/B testing service provided by Google Ireland Limited (“Google”).Google may use Personal Data to contextualise and personalise the ads of its own advertising network.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy.Google Optimize 360 (Google Ireland Limited)Google Optimize 360 is an A/B testing service provided by Google Ireland Limited (“Google”).This service allows the Owner to target groups of Users on the base of their past use of onhighstreet.co.uk. Users that opt-out of tracking by Google Analytics will not be included in experiments created in Google Optimize 360.Google may use Personal Data to contextualise and personalise the ads of its own advertising network.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy.
  • Displaying content from external platformsThis type of service allows you to view content hosted on external platforms directly from the pages of onhighstreet.co.uk and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.Google Fonts (Google Ireland Limited)Google Fonts is a typeface visualisation service provided by Google Ireland Limited that allows onhighstreet.co.uk to incorporate content of this kind on its pages.Personal Data processed: Tracker; Usage Data.Place of processing: Ireland – Privacy Policy.
  • Handling paymentsUnless otherwise specified, onhighstreet.co.uk processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. Onhighstreet.co.uk isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.Apple Pay (Apple Inc.)Apple Pay is a payment service provided by Apple Inc., which allows Users to make payments using their mobile phones.Personal Data processed: billing address; email address; first name; last name; payment info; phone number; purchase history; shipping address; Tracker; Usage Data; various types of Data as specified in the privacy policy of the service.Place of processing: United Kingdom  – Privacy Policy.
  • Platform services and hostingThese services have the purpose of hosting and running key components of onhighstreet.co.uk, therefore allowing the provision of onhighstreet.co.uk from within a unified platform. Such platforms provide a wide range of tools to the Owner – e.g. analytics, user registration, commenting, database management, e-commerce, payment processing – that imply the collection and handling of Personal Data.
    Some of these services work through geographically distributed servers, making it difficult to determine the actual location where the Personal Data are stored.Apple App Store (Apple Inc.)Onhighstreet.co.uk is distributed on Apple’s App Store, a platform for the distribution of mobile apps, provided by Apple Inc.By virtue of being distributed via this app store, Apple collects basic analytics and provides reporting features that enables the Owner to view usage analytics data and measure the performance of onhighstreet.co.uk. Much of this information is processed on an opt-in basis.Users may opt-out of this analytics feature directly through their device settings. More information on how to manage analysis settings can be found on this page.Personal Data processed: Usage Data.Place of processing: United Kingdom – Privacy Policy.
  • Registration and authenticationBy registering or authenticating, Users allow onhighstreet.co.uk to identify them and give them access to dedicated services.
    Depending on what is described below, third parties may provide registration and authentication services. In this case, onhighstreet.co.uk will be able to access some Data, stored by these third-party services, for registration or identification purposes.
    Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.Sign in with Apple (Apple Inc.)Sign in with Apple is a registration and authentication service provided by Apple Inc. In cases where Users are required to provide their email address, Sign in with Apple may generate a private relay address on behalf of Users that automatically forwards messages to their verified personal email account – therefore shielding their actual email address from the Owner.Personal Data processed: city; country; date of birth; email address; first name; geography/region; last name; password; phone number; profile picture; User ID.Place of processing: United Kingdom  – Privacy Policy.

We will use the information that we collect about you for the following purposes:

  1. Marketing/ Promotional
  2. Creating user account
  3. Testimonals
  4. Customer feedback collection
  5. Enforce T&C
  6. Processing payment
  7. Support
  8. Administration info
  9. Targeted advertising
  10. Manage customer order
  11. Site protection
  12. User to user comments
  13. Dispute resolution
  14. Manage user account
  15. HOW WE SHARE YOUR INFORMATION:
  1. We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

    1. Ad service
    2. Sponsors
    3. Marketing agencies
    4. Legal entities
    5. Analytics
    6. Payment recovery services
    7. Data collection & process

    We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

    We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Information on opting out of interest-based advertising

In addition to any opt-out feature provided by any of the services listed in this document, Users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar initiatives. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users to control interest-based advertising on mobile apps.

Users may also opt-out of certain advertising features through applicable device settings, such as the device advertising settings for mobile phones or ads settings in general.

The rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
  • Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
  • Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
  • Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
  • Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
  • Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of onhighstreet.co.uk or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, onhighstreet.co.uk may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, onhighstreet.co.uk and any third-party services may collect files that record interaction with onhighstreet.co.uk (System logs) use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

How “Do Not Track” requests are handled

Onhighstreet.co.uk does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honour the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within onhighstreet.co.uk and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.

Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through onhighstreet.co.uk (or third-party services employed in onhighstreet.co.uk), which can include: the IP addresses or domain names of the computers utilised by the Users who use onhighstreet.co.uk, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilised to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilised by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using onhighstreet.co.uk who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of onhighstreet.co.uk. The Data Controller, unless otherwise specified, is the Owner of onhighstreet.co.uk.

onhighstreet.co.uk (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by onhighstreet.co.uk as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User’s browser.

Tracker

Tracker indicates any technology – e.g Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting – that enables the tracking of Users, for example by accessing or storing information on the User’s device.


Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to onhighstreet.co.uk, if not stated otherwise within this document.

Latest update: 30 December 2021