Delivery

Delivery Information

 Our expected delivery time is 7-10 days from placing your order. 

ServiceOrder ByOrder DeliveredPrice

Standard

(7-10 working days)

Any timeMonday-Saturday£3.95 or FREE when you spend £70 or over

Parcel Shop

(7-10 working days)

Any timeMonday-Saturday£3.95 or FREE when you spend £70 or over

Next Day Anytime Tracked

(next working day – excludes Bank Holidays)

Not available to remote locations*

Monday to Friday – 3pm.

Sunday – 12pm 

Monday-Saturday£6.95

Next Day Before Noon Tracked

(next working day – excludes Bank Holidays)

Not available to remote locations*

Monday to Thursday – 2pm.

Sunday – 12pm 

Monday-Friday£8.95

Stated Day

(Day of your choice – next 5 working days)

Not available to remote locations*

2pmMonday-Friday£7.95

International

(Europe – 8-14 working days)

(Rest of World – 10-18 working days)

Any timeMonday-Friday

Europe – £9.95

ROW – £25.00

BFPO

(4-8 working days)

Any timeMonday-Saturday£3.95 or FREE when you spend £70 or over 

More information

Bank Holidays (UK): Please allow an extra 2 working days for delivery to any destination.

Please note that if you are ordering an item from one of our friends the delivery time may vary.

Standard Tracked

7-10 working days. All our standard UK deliveries are tracked and a signature is normally required. Alternatively, the parcel may be left in a safe place and a card will be left detailing the location.

Collection

Pick your parcel up from a local shop at a time that suits you. Our Click and Collect service is a convenient way to get your order. Choose Click and Collect when you checkout. You must provide your mobile number when you order so we can text you when your parcel is ready to collect. Collect your parcel at a time that suits you. Your parcel will be held for 10 days so make sure you collect before it’s sent back to us.

You will require ID to collect your parcel. From Shops are operated by third parties. Suitable ID includes, Passport, driving license, utility bill, credit or debit card.

Next Day deliveries

Place your order by 2pm Mon – Thurs for Next Working Day by 12 Noon and by 12 Noon Sunday for Monday Delivery. If your order is placed on a Weekend or Bank Holiday it will not be dispatched until the very next Working day and will arrive the following (working) day.

Stated day

Choose your day of delivery for the next 5 working days, and excluding weekends & bank holidays, by selecting the stated day delivery option.

International 

Europe Standard (Airmail) – 8-14 working days from dispatch –  £9.95
Rest of the World Standard (Airmail) – 10-18 working days from dispatch  £25.00

Please note, international deliveries for orders placed on onhighstreet.co.uk are sent using DPD Classic Service. 

Our packages are nearly always beneath local taxation thresholds, but on rare occasions deliveries can be subject to duty and tax charges. onhighstreet.co.uk are not liable for any such charges. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

All delivery times are estimated, onhighstreet.co.uk cannot be held liable for any delays that may occur which are outside our control.

onhighstreet.co.uk

All items ordered from independent stores will be dispatched by independent store and will arrive in a separate package to any other items you have ordered. Delivery time within the UK is 2 to 5 working days, except in sales periods when it can be as long as 7 to 10 days.

All items ordered from onhighstreet.co.uk will be dispatched by them and arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 1 to 2 working days within the UK with the courier DPD.